Contact us


Get in touch with our team of local, friendly experts who can get you up and running in our data centre within hours, or advise on your unique infrastructure requirements
Our location
220 Queen Street
Auckland, 1010
New Zealand
Office hours
Phone numbers
Frequently asked questions
Service
Remote-hands services are available 24/7 for tasks such as set ups, cabling, asset lifecycling, incident response, reboots, patching, or visual inspections.
We have rack space available to move into immediately. Contact us and we can schedule access as soon as you’re ready.
Yes, we accept deliveries on your behalf and store them securely until installation.
Yes. We work with trusted suppliers and contractors and have in-house expertise to support procurement and installation.
Yes. While many customers bring their own hardware, we can help source equipment or connect you with trusted partners.
Cross connects are delivered rapidly through our meet-me capability. We can cross connect to over 90 networks within the facility.
We are certified to ISO 27001:2022 and undergo regular audits to maintain alignment with NZ privacy and data handling standards.
You can request a tour via our website or customer portal. Tours require security approval and valid ID.
Pricing is based on rack size, power density, term, cross-connect requirements, and optional services.
We offer standard SLAs covering power uptime, temperature thresholds, remote hands response times, and escalation procedures.
Contact us via our portal or sales team. We’ll provide a proposal, schedule a site tour, and help you plan deployment and onboarding.
Datacentre220 is a trusted partner for MSPs because we do not offer managed services ourselves meaning we never compete with your business. We provide a neutral, secure, and highly connected colocation environment that enables you to deliver your services with confidence.
Support
Customers have 24/7 access via secure access controls and procedures. Each rack has a unique key, and access is monitored by CCTV cameras. Escort and remote-hand support is also available.
Yes. Many of our customers operate remotely. We receive shipments, stage hardware, and manage contractors on your behalf as required.
Our facility strictly follows best-practice security process, secure access, 24/7 monitored premisis, CCTV, and ISO 27001:2022 certification.
Our customers include private/public clouds, telcos, CDNs, managed service providers, SaaS platforms, enterprises, cloud integrators, and cyber security providers.
We have diesel generators, dual UPS feeds, and fuel polishing systems with proactive testing and maintenance.
We are based in Auckland CBD/metro area. The facility is built in a unique location with the best fibre reduncancy available in Auckland.
We work with renewable energy suppliers, monitor PUE closely, and support responsible disposal of hardware and packaging.
Yes, Datacentre220 is proudly 100% New Zealand owned and operated. Our local ownership means decisions are made here, by people who understand the New Zealand market, infrastructure, and customer expectations.
Technology
We are fully carrier-neutral with NZ’s largest range of connectivity partner options available and can provide direct connections to them.
We offer APC and Modempak cabinets (45RU). We can work with you on size options if required.
Our half cabinets are 18U or 22U in height, fully self-contained with doors and metering.
Colocation allows you to host your servers in our secure facility while retaining full control. Datacentre220 provides space, power, cooling, and network options to support this.
Yes. We support high-density deployments, including GPU racks.
We are fully carrier-neutral and host NZ's largest range of connectivity options.
We use cold aisle containment, chilled water towers, and N+1 CRAC units to maintain a constant temperature for your equipment. All cooling is monitored real time.
Our self-service portal allows ordering, booking site visits, asset management and more features being rolled out each year.
An edge data centre is a data centre facility that typically offers high density in networks and connectivity to strengthen speed and reliaility in compute and data services. Edge data centres are great for content networks, operations, applications and clouds.